New Page 1
Notice to Consumers

CALIFORNIA

Consumer Notice:  If you have complaints with respect to any aspect of the money transmission activities conducted at any California Hong Lan agent or branch locations, you may contact the California Department of Financial Institutions at its toll-free number 1-800-622-0620,  by email at consumer.complaint@dfi.ca.gov, or by mail at Department of Financial Institutions, Consumer Services, 1810 13th Street, Sacramento, CA 95811.

ILLINOIS

Consumer Notice: Hong Lan Services, Inc. holds License #MT171, authorized under the Illinois Money Transmitter Act, 205 ILCS 657. For customer support regarding suspected violations of this act please contact the Illinois Department of Financial Institutions, Consumer Credit Division - toll free (888) 298-8089.

NEW YORK

Consumer Notice:  HONG LAN Services, Inc. located at 9113 Bolsa Ave. Ste 122 Westminster, CA 926983, Tel number 888-880-8345.  HONG LAN Services is licensed and regulated by the New York State Banking Department to engage in the money transmission services.  If you have questions about our services or complaint, you can contact our company at 888-880-8345.  For consumer complaints, consumer can mail complaint to New York State Banking Department, Consumer Assistance Unit, NYS Department of financial Services, One Commerce Plaza, Albany, New York 12257.  Toll free number is 800-342-3736 or Fax number is 212-480-6282.

TEXAS

Consumer Notice:  Any Texas Hong Lan agent or branch locations engage in the money transmission business as an authorized delegate of Hong Lan Services under Chapter 151 of Texas Finance Code.  If you have a complaint, first contact Hong Lan customer Service at (888) 880-8345, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to the Texas Department of Banking:

Texas Department of Banking
Special Audits Division
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294
Tel: 877-276-5554
Fax: 512-475-1313
E-mail: msb@dob.texas.gov
Web: www.dob.texas.gov
 

WASHINGTON

Any Washington Hong Lan agent or branch locations engage in the money transmission business as an authorized delegate of Hong Lan Services under Chapter 19.230 RCW Uniform Money Services Act. If you have a complaint, first contact Hong Lan customer Service at (888) 880-8345, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to the Washington State Consumer Services Dept:

By phone: 360-902-8811 or 1-877-RING DFI (1-877-746-4334)
Email:    CSEnforceComplaints@dfi.wa.gov.
Or To File a Complaint online:
http://www.dfi.wa.gov/cs/complaint.htm

Hong Lan is licensed as a Money Transmitter by the New York State Department of Financial Services and other States
Copyright © 2017 Hong Lan Money Transfer. All rights reserved. Designed by Sea-Lion 1G0M